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Conventional Transportation Service Providers

Accessibility often provides universal benefits. For example, stop announcements on conventional transportation vehicles benefit people with and without disabilities.

Select the headings below to see what some of the requirements are for conventional transportation service providers:

Technical requirements

Meeting technical requirements provided for accessible lifting devices, steps, grab bars/handrails, floor surfaces, lighting, warning indicators and alarms, and route signage


Not charging people with disabilities a higher fare than people without disabilities, and not charging for storing mobility aids or mobility assistive devices, such as wheelchairs or walkers

Stop announcements

Providing on-board audible and visual stop announcements


Providing clearly marked seating for people with disabilities

Service disruptions

Supporting people with disabilities during service disruptions by offering alternative accessible arrangements, if necessary, and accessible communication

Compliance dates range from July 1, 2011 to January 1, 2017. For more information on the specific requirements and dates for compliance, refer to the timelines tool for details.

A quick reference chart providing the deadlines for meeting the requirements of the regulation based on organizational class and size. Can be viewed in the Additional Training Resources section of the AccessForward website.
A cane, walker, or similar aid.
Devices used to facilitate the transport, in a seated posture, of people with disabilities.