Are you responsible for planning and implementing your organization’s accessibility training requirements? The following resources are provided to assist you.
Get answers to frequently asked questions about the training requirement and the AccessForward resources.
Go to FAQsThe guide offers steps to implementing the required training, practical information and tips.
Download PDF guideTemplates you can use to help track training.
Quick reference charts providing the requirements and compliance timelines for each organization type:
Download individual or all the modules for your Learning Management System and get steps to install the modules.
Go to Download Module pageDownload the short introductory videos from the modules to use in group presentations.
Training Module | Quicktime Format | Video Caption |
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General Requirements |
MOV (Quicktime) MOV (Quicktime) with embedded captions |
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Information & Communications Standard |
MOV (Quicktime) MOV (Quicktime) with embedded captions |
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Employment Standard |
MOV (Quicktime) MOV (Quicktime) with embedded captions |
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Transportation Standard |
MOV (Quicktime) MOV (Quicktime) with embedded captions |
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Design of Public Spaces Standard |
MOV (Quicktime) MOV (Quicktime) with embedded captions |
A quick reference chart describing how organizations are defined under Ontario's accessibility laws. Your organization’s type and size determines your requirements and compliance timelines.
Go to chartFor small organizations with 1-49 employees. If you prefer not to use the training modules, you have the option of using these training booklets to complete your required training.
A printable booklet containing the requirements specific to small designated public sector organizations with 1-49 employees.
A printable booklet containing the requirements specific to small private and not-for-profit organizations with 1-49 employees.
Organizations must also train staff on the Ontario Human Rights Code (OHRC) as it relates to people with disabilities. The Ontario Human Rights Commission offers a video module for this training, and other helpful resources.
Go to OHRC resources pageThe complete glossary taken from the AccessForward online training modules.
Download GlossaryChanges to the Customer Service Standard take effect July 1, 2016. This chart provides details on what’s changed and what your organization must do.
DownloadThis tool provides information for what your organization can do to go beyond compliance with Ontario’s accessibility laws to create a more accessible organization.
Go to Beyond Compliance websiteThe Conference Board of Canada has developed resources to help Ontario employers comply with the Accessibility Standard for Employment. These resources will also be helpful to organizations in other jurisdictions who aspire to become accessible and inclusive for people with disabilities.
Go to the ToolkitThe Integrated Accessibility Standards Regulation contains the accessibility requirements.
Go to LawsThe Guide to the Integrated Accessibility Standards Regulation provides a plain language explanation of the requirements.
Go to GuideFor up-to-date information on Ontario’s accessibility laws and resources to help you comply.
Go to website