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What's the Difference?

At first glance, there are a few terms in the regulation that might seem interchangeable, but they aren’t. Select each of the terms below to learn what they mean and see examples of each:

Accessibility Policies

An accessibility policy states what rules or principles an organization will put in place to support achieving its accessibility goals.

An example of a policy might be: “Our organization will meet the information and communication needs of people with disabilities by providing, upon request, information and communications materials in accessible formats or with communication supports.”

Accessibility Plans

An accessibility plan describes the actions an organization will take to prevent and remove barriers and when it will do so. An accessibility plan creates a road map for an organization to increase accessibility. It’s the actions that support an organization’s commitment to accessibility and its accessibility policies.

An example of an action item in an accessibility plan could be how the organization intends to meet the accessible formats and communication supports requirement of the regulation.

Supports that individuals with disabilities may need to access information. Some examples include plain language, sign language interpreter, reading the information out loud to a person with vision loss, adding captioning to videos or using written notes to communicate with someone who is hard of hearing.