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Return to Work Process

a bulletin board with a note that reads 'welcome back'

An employee with a disability may sometimes need to take time off work for a treatment, recovery, or other reasons. In addition, a disability such as an injury or illness can happen at any time and to any one of us. That is why the standard requires all employers (except small organizations) to develop a process that supports employees who have been absent due to a disability and require disability-related accommodations when they return to work.

The return to work process must:

  • Be documented and outline the steps that will be taken to facilitate an employee's return to work.
  • Use documented individual accommodation plans.

The return to work process does not replace or override any other return to work processes created under any other law.

Refers to a private or not-for-profit organization that provides goods, services or facilities to the public or to other organizations and has one to 49 employees in Ontario. It does not include the Government of Ontario, Legislative Assembly, or designated public sector organizations.